Refund Policy
Last updated: December 2024
30-Day Money-Back Guarantee
We offer a full refund within 30 days of purchase, no questions asked.
Eligibility
To be eligible for a refund:
- Your request must be submitted within 30 days of the original purchase date
- This is your first refund request for AISTRYX
- The license key has not been reported for abuse or policy violations
How to Request a Refund
To request a refund, email us at contact@aistryx.com with:
- Your order email address
- Your license key (or partial key)
- The reason for your refund request (optional, helps us improve)
Processing Time
Refund requests are typically processed within 3-5 business days. Once processed, the refund will appear on your statement within 5-10 business days, depending on your bank.
After the 30-Day Period
After 30 days, purchases are final and non-refundable. However, if you experience significant technical issues that we cannot resolve, please contact us and we'll work with you on a case-by-case basis.
License Revocation
Upon refund approval, your license key will be revoked and can no longer be used to activate the Software. Any existing activations will be deactivated.
Contact Us
Questions about our refund policy? Contact us at contact@aistryx.com