Question 1

How does the free trial work?

Accepted Answer

Sign up with your email to receive a free 7-day trial license key. You'll have full access to all AISTRYX features during the trial period. No credit card required to start.

Question 2

What happens after the trial ends?

Accepted Answer

After your 7-day trial, you can subscribe to AISTRYX for {annualPrice}/year to continue using all features. Your settings and preferences are preserved when you upgrade.

Question 3

Is this a subscription?

Accepted Answer

Yes, AISTRYX uses an annual subscription model at {annualPrice}/year. This includes all features, updates, and support. You can cancel anytime, and your license remains active until the end of your billing period.

Question 4

What API keys do I need?

Accepted Answer

A Google Gemini API key (free from ai.google.dev)
A Finnhub API key (free from finnhub.io)
API credentials from your broker's account (optional)
Supported brokers include Trading 212, Alpaca, and IG.

Question 5

Is the Gemini API free?

Accepted Answer

Google offers a free tier for Gemini API that's sufficient for casual use. If you need higher limits, paid plans are available directly from Google. You control your costs; we don't resell AI credits or restrict usage.

Question 6

What if I need help setting up?

Accepted Answer

Visit our support page or email support.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. All payments are processed securely through Stripe.

Question 8

Is AISTRYX safe to download? How are my API keys protected?

Accepted Answer

AISTRYX is fully notarized by Apple, meaning it has been scanned for malicious content and approved for distribution on macOS. When you open AISTRYX, macOS verifies this notarization automatically—if there were any issues, Apple would block it from running. Your API keys and broker credentials are stored securely on your Mac using the system Keychain, the same encrypted storage Apple uses for your passwords. They never leave your device and are never transmitted to our servers. We're a registered UK company (5N6 LTD) and our code is signed with an Apple Developer ID certificate. You can have complete peace of mind.

Question 9

Will there be a Windows version?

Accepted Answer

We're actively developing a Windows version. Join our mailing list to be notified when available.

Question 10

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime. Your license remains active until the end of your current billing period. No partial refunds are given for unused time, but you won't be charged again.

Question 11

Is this financial advice?

Accepted Answer

No. AISTRYX is a multi broker trading dashboard with AI analysis features for informational or educational purposes only. All investment decisions and trade executions are in your hands - we're just here to give you the best possible information to make the best decision in the moment.

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